These Terms and Conditions govern your use of our website and the purchase of cosmetic products from us. By accessing our site and placing an order, you agree to be bound by these Terms and Conditions.
1. Eligibility
- Our products are available for purchase internationally.
- You must be at least 18 years of age to place an order.
2. Products
- We endeavour to ensure that all product descriptions, images, and prices are accurate and up to date.
- Colours and packaging may vary slightly from those displayed on the website.
- All products are intended for personal use only and not for resale.
3. Orders
- Once you place an order, you will receive an email confirmation acknowledging receipt.
- Acceptance of your order and the formation of a contract between us occurs when we dispatch the goods.
- We reserve the right to refuse or cancel any order if products are unavailable, if payment is not authorised, or if we suspect fraudulent activity.
4. Pricing and Payment
- All prices are listed in GBP (£).
- Payment must be made at the time of ordering via Stripe.
- By using PayPal, you agree to comply with Stripe’s own terms and conditions.
- We do not store your payment details; transactions are securely processed through Stripe.
5. Delivery
- Delivery times are estimates and may vary depending on location and courier services.
- Risk of loss or damage passes to you upon delivery.
6. Returns and Refunds
You may return unopened and unused products within 30 days of receipt for a full refund.
Please read our Refund and Returns Policy
7. Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
- Our liability is limited to the purchase price of the product.
- Nothing in these Terms excludes liability for death or personal injury caused by negligence.
8. Intellectual Property
- All content on our website, including text, images, logos, and designs, is our property or licensed to us.
- You may not reproduce, distribute, or exploit any content without prior written consent.
9. Privacy
- We respect your privacy and handle your personal data in accordance with our Privacy Policy.
- Payment information is processed securely through Stripe and is not stored by us.
10. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Amendments
- We reserve the right to update or amend these Terms and Conditions at any time.
- Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised Terms.
12. Need help?
Contact us at orders@totaltmj.co.uk for questions related to this Terms and Conditions policy.
Total TMJ Limited
Clifton House, 10 Poole Hill,
Bournemouth, Dorset,
BH2 5PS
01202 313702
